How to Use Copilot: A Practical Guide
Reader summary: What is Microsoft Copilot and why does it matter? Simply put, Microsoft Copilot is Microsoft’s unified artificial intelligence assistant. It evolved from Bing Chat, Bing Chat Enterprise, and early Microsoft 365 Copilot experiences, between 2023 and early 2026. Microsoft rebranded Bing Chat to Microsoft Copilot on September 21, 2023, and later made 365 […]
What Is OneNote Used For In Business?
Key takeaways Introduction: Why South African businesses use OneNote Hybrid work in Cape Town and across South Africa has made scattered notes a real productivity problem. Staff take notes in paper books, save files in different folders, leave reminders as sticky notes, and then waste time looking for decisions later. Microsoft OneNote is Microsoft’s digital […]
How to Set Up Out of Office in Outlook
Key takeaways An out-of-office reply is an automatic email response in Outlook that tells a person you are unavailable, when you’ll be back, and who to contact while you’re away. A clear out-of-office message protects client relationships and keeps business communication moving. The steps to configure the out-of-office feature in Microsoft Outlook depend on which […]
What Is Information Security?
At PM&A, we cover a broad range of IT topics with our clients and partners, and today we’d like to explore one of the most important – information security or InfoSec. This refers to the processes and methodologies involved in protecting information and information systems from unauthorised access, use, disclosure, disruption, modification, or destruction. “Information […]
What Is Information Technology and Why Does It Matter for Your Business in Cape Town?
What is information technology? Many business owners in Cape Town use it every day without fully understanding how deeply it shapes their success. At PM&A, we have countless conversations with clients who rely on technology but feel unsure about how it all fits together. This article aims to change that. We will walk you through […]
How to Ensure You Have the Right Data Backup and Recovery Strategy
For modern businesses, data loss can happen at any time. From hardware failure and human error to data corruption, software corruption, and accidental deletion, losing information can disrupt business operations and damage customer trust. Implementing the right data backup and recovery strategy ensures your organisation always has reliable copies of your data available when something […]
What Makes Sophos Central Unique?
At PM&A IT Consulting, we help every business and organisation strengthen security using industry leading Sophos solutions designed to protect modern mobile workforces, apps, devices, and networks. Back up your data today. Why Sophos? With Sophos Central, companies gain unified security operations, powerful security tools, and deep visibility across every device, mobile endpoint, network, and […]
OneDrive for Business: Modern cloud storage for Microsoft 365 environments
For many organisations in Cape Town and surrounding areas, managing files securely while maintaining productivity across multiple devices is a core IT challenge. OneDrive for Business forms a central part of the Microsoft 365 ecosystem, offering enterprise-grade cloud storage that allows teams to access and manage files from anywhere. Built on the Microsoft cloud platform, […]
Choosing the best cloud service providers in South Africa
Across the world, organisations are increasingly reliant on cloud technologies to support business operations, manage data, and respond to changing demand. Cloud computing has evolved from a technical alternative to traditional infrastructure into a strategic foundation for growth, business resilience, and being able to build new products. For businesses operating in Cape Town and the […]
Understand the Benefits of Having Online Technical Support
Technical support can be a vague term when it’s applied to everything from IT service management and computer systems to helping you install your router. In the context of PM&A, we offer tech support in line with daily programmes and environments used at most modern offices. We also offer hardware support, however, this is done […]