Managed IT Support for Cape Town Businesses

Keep Your Team Productive. Reduce IT Disruption.

Keep your business running with managed IT services in Cape Town, Microsoft 365 and cybersecurity support from PM&A Consulting. Get local on-site assistance and remote IT support across South Africa.

Man using a laptop, illustrating PM&A Consulting’s managed IT support services

Experiencing IT issues
right now?

Call us or submit a support ticket

(Mon–Fri, 08:00–17:00)

Planning an IT upgrade
or migration?

30+ years helping
Cape Town businesses scale

Just exploring your
options?

See how we’ve helped
businesses like yours

Businesses We Support

Supporting Cape Town businesses across legal services, accounting, education and manufacturing with reliable, locally managed IT support.

Why Cape Town Businesses Choose PM&A

Your IT should support the way your business works. PM&A provides outsourced IT support, proactive guidance and ongoing IT management to help Cape Town businesses stay productive and plan ahead.

Support Benefits & Common Questions

Response Times That Actually Matter

IT problems can interrupt your team’s work and affect your customers. PM&A provides remote and on-site IT support to help Cape Town businesses resolve issues and keep their systems running.

Our team investigates the problem, explains the next steps and arranges the appropriate support for your business.

Cybersecurity Without Unnecessary Complexity

Protect your business with practical cybersecurity services covering your devices, networks and business data.

PM&A helps you understand your risks and put appropriate protection, monitoring and updates in place. We explain the recommendations clearly so you can make informed decisions about your security.

Local Support, Long-Term Partnerships

Work with a Cape Town IT team that takes time to understand your business, systems and priorities.

Our approach combines day-to-day assistance with longer-term planning, helping you make technology decisions that support the way your team works. Meet the PM&A team and learn more about our approach.

Clear Scope and Predictable IT Costs

Understand what your managed IT support agreement covers, how support is provided and which services are charged separately.

We explain the scope of the proposed agreement and quote additional project work in advance, helping you plan your IT budget with greater clarity.

Practical Solutions for Your Business

Effective support starts with understanding the cause of a problem and its effect on your business.

PM&A helps with troubleshooting, maintenance and infrastructure improvements, explaining the available options and recommending practical next steps. Discuss your IT requirements with our team.

Technology That Grows With Your Business

As your team grows, your IT needs change. PM&A helps you plan for new users, additional locations and changing workloads.

Our services include:

We help you choose an approach that fits your current needs and allows for future growth.

Which businesses does PM&A support?

PM&A supports Cape Town businesses across legal services, accounting, education and manufacturing. Our managed IT support is suited to businesses looking for help with everyday IT, ongoing system management and technology planning.

Speak to our team to discuss your requirements and find out whether our services are a suitable fit.

Can you help us switch from another IT provider?

If you’re considering changing providers, contact PM&A to discuss your current setup, support arrangements and priorities.

We can review your requirements and agree an appropriate approach to onboarding and handover before any changes begin. Learn more about our IT support services.

Where do you provide on-site and remote support?

PM&A provides local on-site IT support in Cape Town and remote assistance for businesses across South Africa.

The appropriate support arrangement depends on your location, systems and requirements. Contact our Cape Town team to confirm coverage and discuss the support you need.

The Benefits for Your Business

Support That Fits Your Needs

Get local support from a team that understands your systems, with remote and on-site assistance when needed.

Clear Advice on Security

Understand your IT risks and the practical steps to protect your devices, business data and daily operations.

Better Visibility of IT Costs

Know what your agreement covers, what is charged separately and what additional projects cost before work begins.

30+ Years Supporting Local Businesses

Responsive IT Support

Proactive Cybersecurity

Local Team · Remote & On-Site

Clear Agreements · Predictable Costs

IT Services for Your Business

From everyday IT support to cybersecurity and cloud services, we help Cape Town businesses keep their teams productive, connected and supported through practical managed IT solutions.

Browser window secured with a chain and padlock, illustrating cybersecurity protection

Cybersecurity

Protect your devices, networks and business data with practical security tailored to your business.

Hand holding a wrench above a laptop, illustrating IT support and maintenance

IT Support

On-site IT support in Cape Town and remote assistance across South Africa, backed by proactive system maintenance.

Microsoft logo in an application window, illustrating Microsoft 365 services

Microsoft 365

Support everyday teamwork with Microsoft 365 setup, migration and ongoing help for your business.

Connected devices and users, illustrating VoIP and remote communication

Remote Communication

Connect your team and customers with business calling, VoIP and tools for remote collaboration.

Computer exchanging files with cloud storage, illustrating data backup and recovery

Data Backup & Recovery

Protect important files with managed backups and recovery planning to help your business recover.

Is Your IT Supporting Your Business?

Discuss your current IT setup with our Cape Town team and get practical advice on managed IT support, security, reliability and your next steps.

Free, no-obligation assessment.
Understand your options before deciding on your next steps.

What our Clients Say

The PM&A Consulting team, providing managed IT services and support in Cape Town

Who We Are

Your Local IT Team in Cape Town

PM&A Consulting is a managed IT service provider based in Cape Town.

We combine IT consulting, ongoing system management and outsourced IT support, including remote and on-site assistance, to help businesses keep their technology working reliably.

Our senior technicians average 15+ years of IT experience.

We take time to understand your systems and priorities, explain your options clearly and plan improvements, so you can focus on running your business.

Real Results for Cape Town Businesses

See how PM&A has helped Cape Town businesses improve their IT systems, support their teams and address everyday technology and communication challenges.

Minde Schapiro & Smith Logo

Minde Schapiro & Smith Inc.

Legal Firm – Tygerberg, Cape Town
20+ years of IT infrastructure management, keeping sensitive client data secure and systems efficient.
ASA Accountants Inc - Chartered and Professional Accountants (SA)

ASA Accountants

Accounting Practice – Cape Town
Seamlessly migrated to Microsoft 365 and SharePoint, enabling full remote work during lockdown with same-day support turnaround.
Est. 1970 - Vitria Glass Products

Vitria Glass Products

Manufacturing – Cape Town
Unified ICT and VoIP under PM&A, with proactive cybersecurity monitoring that has kept systems reliable and secure since 2015.

Ready to Take Control of Your IT?

Talk to our Cape Town team about your IT challenges, support needs and next steps. We’ll help you understand your options and plan a practical way forward.

Supporting Cape Town businesses since 1993.

Minde Schapiro & Smith Inc

Minde Schapiro & Smith Inc. (Mindes) are a well-established and respected law firm in the Tygerberg area of Cape Town with a branch office in Port Elizabeth. They specialise in conveyancing and property law, litigation, administrative, commercial and family law, wills and estates, and corporate recoveries.

“PM&A has kept our firm’s computer systems up and running efficiently since 2001. Their services have been invaluable and we have no hesitation in recommending them for their expertise, honesty and integrity.”

Heinrich Crous
Director at Minde Schapiro & Smith Inc.

Minde Schapiro & Smith - Attorneys, Notaries & Conveyancers Inc.
technical support

Challenge.
As a legal firm, cybersecurity is crucial for keeping their clients’ personal information secure. Mindes needed an IT company that could service all their IT and cybersecurity needs.

Solution.
We equipped them with a next generation firewall with one of the world’s leading Unified Threat Management systems to provide layered protection with multiple layers of proactive and detective security. Powerful Deep Learning and Intrusion Protection stop unknown threats and keep their organisation secure 24/7. We advised them to use the world’s number one rated endpoint protection, which keeps their computers and laptops secure even when working remotely.

Results. 
We have managed Mindes’ entire IT infrastructure for over 20 years. As part of their evolution, we installed a server running Microsoft Remote Desktop Services to support their move to a hybrid work environment. This solution has allowed staff to securely access their desktops and company data from any location, whether hosted in the cloud or on-premises.

The result? Employees and managers benefit from seamless remote access on any device, enabling workplace mobility that continues to drive productivity and efficiency across the firm.

ASA Accountants Inc.

ASA Accountants Inc. is a Cape Town-based accounting firm that offers smart and relevant accounting services to small and medium sized clients.

“PM&A are always willing to go out of their way to assist, including working extra hours where necessary and assisting in ensuring that appropriate backups and protection are in place to avoid any negative outcomes. We can rely on PM&A to give us the best alternatives to our computer and communication systems that are in place. Their support turn-around time is that same day, even the same hour. We have never had a case of anything going unattended.”

Arno Erasmus
Director, ASA Accountants Inc.

ASA Accountants Inc - Chartered and Professional Accountants (SA)
technical support

Challenge.
ASA Accountants Inc needed an IT company that would offer them great service, value for money and reliability, something they hadn’t experienced with previous IT support contracts. In addition, they wanted to move from Telkom to a more reliable phone service.

Solution.
We advised that ASA Accountants move their phone services from Telkom to VoIP for added security and reliability. We also migrated them to Microsoft 365 and set up cybersecurity measures, which included virus protection and firewalls. We helped take their business from working in an office environment on a physical file server to being able to work remotely from home off the cloud via SharePoint (Office 365 integration). At the start of lockdown during the Covid-19 pandemic, we were able to assist ASA by working via Remote Desktop and connecting to the office with no negative effects to their clients.

Results.
ASA Accountants have been our valued client since 2019. At the start of lockdown, we set up SharePoint remotely and were able to equip them with the right software and tools to work effectively from home.

Vitria Glass Products

Vitria Glassware supplies imported glassware and manufactures hand-cut crystal drinking glasses. They also specialise in decorative glassware for promotional purposes.

“PM&A has been our IT specialists since 2015. They have provided us with fast and efficient service. I can’t recommend them enough.”

Cecily Smith
Director, Vitria Glass Products

Est. 1970 - Vitria Glass Products
technical support

Challenge.
Hilton Smith, CEO of Vitria Glassware, was frustrated with the lack of support from their VoIP telephony supplier. They had two service providers, one firm supplied their ICT support and maintenance, while the other handled VoIP. This was not an ideal situation and they were often unsure who to call first when there was an issue. As a result, this began to impact their business.

Solution.
Smith approached us for assistance. We agreed to take over the ICT and 3CX VoIP support and maintenance and arranged meetings with the outgoing firms to ensure an orderly takeover.

Results.
Five years later, Vitria is still a client. In addition to handling their ICT and 3CX VoIP services, we have helped improve their cybersecurity by installing Sophos Security products, which we continually monitor.