Privacy Policy

Effective Date: 1 March 2021
Last Updated: 23 May 2025

1. Introduction

Welcome to PM&A Consulting & IT Services (“we”, “our”, or “us”). We are an IT Managed Services Provider based in South Africa, committed to protecting the privacy and security of our clients’ and website visitors’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://pmaconsulting.co.za, in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you engage with us through our website or services, we may collect:

• Full name
• Email address
• Contact number
• Company name
• Job title
• IP address
• Any other information you voluntarily provide via contact forms, support requests, or service inquiries

b. Technical and Usage Information

• Browser type and version
• Operating system
• Device type
• Pages visited, time spent, and navigation paths
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and manage IT services and support
• Respond to inquiries and provide customer service
• Improve our website, services, and user experience
• Send service updates, newsletters, or marketing communications (with your consent)
• Comply with legal obligations and protect our legal rights

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Trusted third-party service providers (e.g., cloud hosting, email platforms) under strict confidentiality agreements
• Legal or regulatory authorities when required by law
• Our professional advisors (e.g., auditors, legal counsel) for compliance and risk management

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure servers and firewalls
• Access controls and encryption
• Regular security assessments and updates

6. Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

To exercise these rights, please contact us at info@pmaconsulting.co.za.

7. Cookies and Tracking

We use cookies to enhance your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PM&A Consulting & IT Services
https://pmaconsulting.co.za
Email: info@pmaconsulting.co.za
Phone: (021) 531 1136
Address: Unit F3, Pinelands Business Park, New Mill Road, Pinelands