Having cutting-edge technology is one thing, but maintaining it is another. No matter the business, it’s important to make sure that you keep yourself and your team ahead of the curve with robust and dependable IT support.
Is IT support really that important?
Having a company that handles employee and customer data without proper support is the same as driving a car with wheels not bolted on properly. It may run, but disaster can easily strike. Every business with full-time employees needs compliant IT support and data protection to safeguard all stakeholders and grow.
Good IT teams can identify possible areas of weakness and can proactively prevent downtime by keeping your systems running at optimum levels at all times. The more uptime, the more productivity.
Any good IT team can help businesses scale. Whether they’re growing, or shrinking, they’re there to make the growth transition a smooth process.
Setting up good IT infrastructure can help you shift your employees to remote working without skipping a beat in terms of output. With hybrid working environments becoming the norm, it’s more important than ever to consider offsite access and technical solutions.
We understand better than most that when a technical crisis strikes, time is of the essence. The longer your team is offline or unable to access important applications, the less productive they will be.
With this in mind, PM&A works hard to consistently provide help, fast. Once contacted, a support technician will be on hand to give you speedy technical support, promising help within an hour.
With 30+ years of experience in Cape Town, South Africa, PM&A offers an impressive array of services to suit your business needs:
In the digital world, data security is everything. Effective cybersecurity means that both your network and computer systems are safe from malicious software, or potentially damaging data breaches.
Security threats evolve over time in the tech space. PM&A is your support specialist, continually monitoring and patching security procedures and software to make sure that you are always up to date. Additionally, PM&A partners with Sophos cybersecurity – offering elite automated protection. This means you can handle and house important data with peace of mind.
Technical issues can pop up at any place, and time. That’s why computer users in your business need access to fast assistance from wherever they are. Our support specialists are fully trained to offer remote help and fix issues as quickly and easily as possible – for both in-house and mobile device management.
As a seasoned support company, we understand your business needs easy access to critical information to get things done properly. Having a cloud space correctly set up and maintained ensures these systems are managed securely and optimally.
At PM&A we provide access to experts in cloud services and server support, ensuring your important data is safe and retrievable. We are also here to help with data backup in case any information is temporarily or mistakenly lost.
With over 30 years of experience and technical knowledge, PM&A is one of Cape Town’s leading IT companies – offering dedicated support personnel. Get fast IT support and expert help with new technology integration, cloud services and cybersecurity, that’s Sophos secured.
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