Remote communication.

Supporting asynchronous teams in Cape Town and surrounds.

Modern business environments call for modern solutions – especially when it comes to a hybrid or remote team that works from anywhere. Don’t let communication issues, infrastructure blocks and insufficient software slow down remote work. Our team is one of the top VoIP service providers in Cape Town and surrounds, and we’ll make sure your remote communication methods stay efficient and secure.

Cloud backup with PM&A

Out-of-office options attract remote workers and keep them productive

When employees have the right tools and the freedom to use them securely, they are able to be more productive and save time on a daily office commute.

That’s time that can be better spent getting to remote work tasks that move the needle on your bottom line. Plus, remote and hybrid work are among the top considerations potential employees have when it comes to choosing a business to work for. However there are a range of benefits to choosing a remote work culture.

Remote communication benefits.

Save on costs.

Remote communication and work options can reduce the cost of things like office space, travel, and in-office utility bills.

Increase employee work-life balance.

Remote working and communication have been shown to improve work-life balance, increasing employee satisfaction and retention. In fact, “71% of remote workers believe that remote work helps the ability to balance their work and personal lives” according to the Career Institute.

Better collaboration.

Remote communication allows employees to work together no matter whether they’re located in Cape Town’s city centre or in the surrounding areas, leading to more focused and higher-quality work.

Remote communication allows employees to work together no matter where they are in the world, leading to higher-quality work.

technical support

So how can businesses improve remote communication for better outcomes?

The priority should be understanding the remote landscape and how it affects employees throughout their day. Remote communication is so much more than just instant messaging, it encompasses video calls, cloud environments for work and document sharing, schedule alignment and ensuring the right IT support from afar.

While your remote teams may rely on communication channels like Microsoft Teams and Slack to stay in touch, the same speed, quality and efficiency need to extend to other forms of media. If you want to improve remote communications, you need to consider everything from project management to shift times and co-working spaces created in the digital realm.

VoIP solutions and 3CX

3CX Logo

At PM&A, we’re proud to offer cutting-edge COPI (Cloud-Optimized Private Infrastructure) and 3CX solutions, empowering local businesses to get more from the technology they’re using and while modernising their comms solutions at the same time.

By integrating VoIP technology with the robust capabilities of 3CX we provide a seamless and efficient way to manage voice calls, video conferencing, and messaging – all from a unified platform.

Using these solutions with support can not only save you from embarrassing malfunctions during an important call but actually enhance your connectivity and collaboration while reducing costs at the same time.

With PM&A’s support, businesses in Cape Town can not only utilise these technologies to the fullest but stay competitive as the landscape of communications changes. Find out more about how 3CX can benefit your business on our blog.

Call center man using 3CX

Let PM&A support your IT infrastructure and planning for remote employees

Get fast support and increase effective communication in your business, with one of Cape Town’s leading IT companies – helping businesses make the most of cloud storage, and communication, maintaining stable and secure networks and integrating new technologies. We can support you with:

  • Accessing and managing remote tools
  • Asynchronous and synchronous communication
  • Online meetings and phone calls for conferencing and speaking to clients, from the office or remote locations
  • Creating a secure environment for documents shared by a distributed team

 

Contact us for more information on how to support your in-office and virtual teams.