IT Support Services
Complete IT support for your business
Remote and on-site maintenance and support
We’ve got you covered with a full suite of IT support services
Let us guide you.
From computer and server maintenance to network configuration and corporate security, our technical and support team has you covered.
Stay in budget
Our fixed-fee maintenance package ensures that you stay in control of your IT costs.
Quick response time
With remote tools, we’ll attend to any urgent issues quickly and efficiently, and if required we’ll attend to the matter on-site.
Be first in line
With a fixed-term IT support contract, you’ll be our priority with any pressing issues or problems.
As your business grows, you might be concerned that you need to hire an in-house IT technician.
We offer a fixed-fee support and maintenance package that will enable you to budget accurately for IT expenses. We guarantee a response time of less than two hours for critical problems, such as server failure or issues that affect productivity. Remote access tools allow us to access your server(s) within minutes, so most issues can be resolved quickly and without going to your premises.
How can we help?
IT support services
Although our proactive maintenance programme greatly reduces the possibility of technical issues, we guarantee a response time of less than two hours for critical problems, such as server failure or similar issues that seriously affect productivity. Remote access tools normally give us access to our clients’ server(s) within minutes, so most issues can be resolved quickly and without a visit to your premises.
Frequently asked questions
A Managed IT Service Provider (MSP) is a company that remotely manages a business’s IT infrastructure and/or end-user systems.
- One of the biggest benefits of using managed IT services is cost saving. In addition, managed IT services can provide you with comprehensive security, customised backup and recovery solutions, and cloud storage and hosting.
With remote support, an IT technician can securely connect to your device from anywhere in the world. They can view and diagnose a problem, and also have the ability to take control of your device for the duration of the remote session, which allows them to apply any software fixes or patches that are needed.