IT Support Services

Complete IT support for your business

Remote and on-site maintenance and support

We’ve got you covered with a full suite of IT support services

Let us guide you.

From computer and server maintenance to network configuration and corporate security, our technical and support team has you covered. 

Benefits

Reduced costs

In-house IT staffing can be costly – let us manage this aspect of your business for you.

Retain your core focus

Our IT support package will free up time and resources so that you can focus on your core business.

Stay current

With regular check-ins, you can be sure your IT systems are up-to-date and running smoothly.

Features

Stay in budget

Our fixed-fee maintenance package ensures that you stay in control of your IT costs.

Quick response time

With remote tools, we’ll attend to any urgent issues quickly and efficiently, and if required we’ll attend to the matter on-site.

Be first in line

With a fixed-term IT support contract, you’ll be our priority with any pressing issues or problems.

Challenge

As your business grows, you might be concerned that you need to hire an in-house IT technician. 

Solution

We offer a fixed-fee support and maintenance package that will enable you to budget accurately for IT expenses. We guarantee a response time of less than two hours for critical problems, such as server failure or issues that affect productivity. Remote access tools allow us to access your server(s) within minutes, so most issues can be resolved quickly and without going to your premises.

How can we help?

Free initial consultation

We offer a free initial consultation to assess your business needs. Then, we can create, implement and maintain customised security solutions, providing advanced protection for business networks and data.

IT support

We offer IT support from 8am to 5pm, Mondays to Fridays.

Remote support

We offer two hours of telephonic and remote support per month.

Weekly checks

We offer weekly checks of security-related software and backups.

On-going maintenance

We offer maintenance of MS Windows operating systems at workstations four times a year.

Our achievement

IT support services

Although our proactive maintenance programme greatly reduces the possibility of technical issues, we guarantee a response time of less than two hours for critical problems, such as server failure or similar issues that seriously affect productivity. Remote access tools normally give us access to our clients’ server(s) within minutes, so most issues can be resolved quickly and without a visit to your premises.
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Frequently asked questions

A Managed IT Service Provider (MSP) is a company that remotely manages a business’s IT infrastructure and/or end-user systems.

  • One of the biggest benefits of using managed IT services is cost saving. In addition, managed IT services can provide you with comprehensive security, customised backup and recovery solutions, and cloud storage and hosting. 

With remote support, an IT technician can securely connect to your device from anywhere in the world. They can view and diagnose a problem, and also have the ability to take control of your device for the duration of the remote session, which allows them to apply any software fixes or patches that are needed.

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Tailored-made solutions to move your business forward.