Computer and Network Maintenance Packages

To make it easier and more affordable to manage your company's computer and networking costs, PM&A Consulting offers a number of fixed-price maintenance packages.

Every package includes a free assessment of your company's needs, along with on-going monitoring and support, and suitable security and backup solutions.

Blue Package

Suitable for small business or home-based offices that include multiple workstations but no servers, our Blue Package includes:

  • support for up to 10 workstations
  • up to 3 hours of telephonic and remote support per month
  • one hour of on-site support per month
  • weekly checks of anti-malware software and backups
  • quarterly maintenance of Windows operating systems on workstations.

R 1 500 per month

 

Bronze Package

Our Bronze Package is ideal for businesses with small, server-based networks.

The Bronze Package includes:

  • support for a server-based network with up to 25 workstations
  • up to 5 hours of telephonic and remote support per month
  • up to 3 hours of on-site support per month
  • weekly checks of anti-malware software and backups
  • quarterly maintenance of Windows operating systems on workstations
  • weekly maintenance of server operating systems (Windows or Linux).

R3 500 per month

 

Silver Package

The Silver Package is suitable for medium-sized businesses with server-based networks.

The Silver Package includes:

  • support for a server-based network with up to 50 workstations
  • up to 10 hours of telephonic and remote support per month
  • up to 10 hours of on-site support
  • weekly checks of anti-malware software and backups
  • quarterly maintenance of Windows operating systems on workstations
  • weekly maintenance of server operating systems (Windows or Linux).

R 9 500 per month

 

Gold Package

The Gold Package is suitable for medium to large enterprises with server-based networks.

Our Gold Package includes:

  • support for a server-based system with up to 100 workstations
  • up to 20 hours of telephonic and remote support per month
  • up to 15 hours of on-site support per month
  • weekly checks of anti-malware software and backups
  • quarterly maintenance of Windows operating systems on workstations
  • weekly maintenance of server operating systems (Windows or Linux).

R 15 500 per month

 

Free assessment

Every package includes a free systems audit by one of our Microsoft-certified ICT consultants. This enables us to identify and report any deficiencies or issues that warrant immediate attention, and to determine the level and scope of on-going maintenance that's required.

We'll then provide you with a quotation for any hardware or software that may be required, and a proposal for monthly maintenance. On acceptance of the proposal, we start by resolving any issues identified during the site inspection. Thereafter our ICT team takes over the management of your system.


On-going monitoring

Once we have taken over the management of a system, PM&A monitors and controls all server hardware systems, operating systems, application services, databases, network devices and servers to ensure that the network and systems infrastructure is in good health and optimally maintained.


Security

Firewalls are the frontline defence for blocking attacks and malicious web traffic, but no one device can provide complete security.  We start by reviewing the capabilities of any existing firewall and recommend steps to tighten security. Anti-malware software and all other security controls are also reviewed and replaced if necessary.

Once the basics are in place, we make sure that all security-related software is kept updated and fully functional on a day-to-day basis.


Backups

It's vital to have a sound backup strategy in place. As well as implementing and overseeing traditional backup software and an appropriate backup schedule, we ensure critical data is backed up via multiple methods and to multiple destinations. This ensures that your data can be quickly recovered in the event of a disaster.


Get in touch now to order or find out more about any of our computer and network maintenance packages.

Contact PM&A Consulting now