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ASA Accountants Inc.

ASA Accountants Inc. is a Cape Town-based accounting firm that offers smart and relevant services to small and medium sized clients.

“PM&A are always willing to go out of their way to assist, including working extra hours where necessary and assisting in ensuring that appropriate backups and protection are in place to avoid any negative outcomes. We can rely on PM&A to give us the best alternatives to our computer and communication systems that are in place. Their support turn-around time is that same day, even the same hour. We have never had a case of anything going unattended.”

Arno Erasmus

Director, ASA Accountants Inc.

Challenge.

ASA Accountants Inc needed an IT company that would offer them great service, value for money and reliability, something they hadn’t experienced with previous IT support contracts. In addition, they wanted to move from Telkom to a more reliable phone service.

Solution.

We advised that ASA Accountants move their phone services from Telkom to VoIP for added security and reliability. We also migrated them to Microsoft 365 and set up cybersecurity measures, which included virus protection and firewalls. We helped take their business from working in an office environment on a physical file server to being able to work remotely from home off the cloud via SharePoint (Office 365 integration). At the start of lockdown during the Covid-19 pandemic, we were able to assist ASA by working via Remote Desktop and connecting to the office with no negative effects to their clients.

Results.

ASA Accountants have been a client with us for the last five years. At the start of lockdown, we set up SharePoint remotely and were able to equip them with the right software and tools to work effectively from home.